Billing

Manage your Kanman subscription and billing through our Stripe-powered billing portal.

Accessing Billing

1. Go to Settings > Subscription
2. Click Manage Billing
3. You’ll be redirected to the billing portal

Billing Portal

The billing portal lets you:

• View subscription details
• Update payment method
• Download invoices
• Cancel subscription

Payment Methods

Supported Methods

We accept:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• Some regional payment methods

Updating Payment

1. Open billing portal
2. Click Update payment method
3. Enter new card details
4. Save changes

Failed Payments

If a payment fails:

1. You’ll receive an email notification
2. Subscription enters “past due” status
3. Update payment method within 7 days
4. Service continues during this grace period

Invoices

Viewing Invoices

1. Open billing portal
2. Go to Invoice history
3. Click any invoice to view/download

Invoice Contents

Each invoice includes:

• Plan name and period
• Amount charged
• VAT/tax (if applicable)
• Payment method used

Automatic Emails

Invoice emails are sent:

• On successful payment
• On payment failure
• On subscription changes

Subscription Management

Current Subscription

View your subscription status:

Field	Description
Plan	Personal, Pro, or Teams
Status	Active, Past Due, Canceled
Renewal Date	Next billing date
Seats	Number of seats (Teams only)

Upgrading

1. Go to Settings > Subscription
2. Click Upgrade
3. Choose new plan
4. Complete payment

You’ll be charged the prorated difference immediately.

Downgrading

1. Go to Settings > Subscription
2. Click Change Plan
3. Select lower plan
4. Confirm

Downgrade takes effect at end of billing period.

Adding Seats (Teams)

1. Go to Settings > Subscription
2. Click Add Seats
3. Enter number of seats
4. Complete payment

New seats available immediately.

Removing Seats (Teams)

1. Remove members first (Settings > Workspace)
2. Go to Settings > Subscription
3. Click Reduce Seats
4. Confirm

Change takes effect at next renewal.

Cancellation

How to Cancel

1. Go to Settings > Subscription
2. Click Cancel Subscription
3. Confirm cancellation

What Happens

• Access continues until billing period ends
• No refunds for partial periods
• Data retained for 90 days after expiration
• Can resubscribe anytime

Reactivating

If you cancel and change your mind:

1. Go to Settings > Subscription
2. Click Reactivate
3. Subscription continues without interruption

Pricing

Plan	Annual Price
Personal	€49/year
Pro	€99/year
Teams	€120/seat/year (min 3)

All prices include applicable taxes.

Receipts for Business

For business expense reports:

1. Open billing portal
2. Click Update billing information
3. Add:
   • Company name
   • VAT ID (if in EU)
   • Billing address
4. Save changes

Future invoices will include this information.

Support

For billing issues:

• Email: [email protected]
• Response time: 1-2 business days

Related Topics

• Pricing & Plans - Plan comparison
• Quotas - Usage limits
• Workspaces - Workspace billing